Communication: Online Live Course Offerings
AI LITERACY
Understanding the AI Paradox
Artificial Intelligence is unlocking powerful capabilities that can serve leaders in many ways, provided that they are clear on how they will use it. This session will discuss topics that every leader must address if they wish to use AI to their advantage rather than detriment.
Linda Ruhland
Instructor
CATEGORY: AI Literacy
CREDIT HOURS: 2
LEADERSHIP LEVEL: Foundation
EFFECTIVE LISTENING AND FEEDBACK
Practicing Active Alignment Through Feedback Loops
Sustainable transformation requires continuous learning. Feedback loops create the structure for reflection, adjustment, and improvement. They encourage open and honest communication, measure progress toward goals, identify opportunities for refinement, celebrate growth, acknowledge challenges, and convert insights into meaningful action.
Adam Knapp
Instructor
CATEGORY: Effective Listening and Feedback
CREDIT HOURS: 2
LEADERSHIP LEVEL: Foundation
DIFFICULT CONVERSATIONS
The Art of Engaged Conversation: Navigating Difficult Dialogues in the Boardroom
This course turns workplace friction into collaborative momentum. By shifting the focus from "winning" an argument to "solving" a challenge, participants will learn to navigate high-stakes discusions with precision and empathy.
Adam Knapp
Instructor
CATEGORY: Difficult Conversations
CREDIT HOURS: 2
LEADERSHIP LEVEL: Foundation
DIFFICULT CONVERSATIONS
Stop the Silent Friction Tax™: Fix the 9 Hidden Communication Breakdowns Killing Performance
Your team members won't announce when trust begins to erode, but their behavior will if you know what to look for. Employees grow quieter in meetings. They stop volunteering ideas, become less engaged with coworkers, and communicate only when necessary. Work may still get done, but collaboration, initiative, and performance quietly decline. This is the Silent Friction Tax™, the hidden cost that organizations pay when communication breaks down and unresolved tension goes unaddressed.
E.G. Sebastian
Instructor
CATEGORY: Difficult Conversations
CREDIT HOURS: 4
LEADERSHIP LEVEL: Foundation
EFFECTIVE COMMUNICATION
The People Dynamics Edge: Read the Room, Lead the Conversation
Technical expertise may get you in the door, but the ability to connect with people determines how far you and your team can go. Without strong communication skills, great ideas get ignored, good intentions are misunderstood, and even highly capable people struggle to build trust, influence others or work effectively together. This engaging, highly practical DISC® workshop helps participants connect more effectively without compromising who they are.
E.G. Sebastian
Instructor
CATEGORY: Effective Communication
CREDIT HOURS: 3
LEADERSHIP LEVEL: Foundation
EFFECTIVE COMMUNICATION
True Colors Leadership Personality Test With a Deeper Dive Into the Types
Understand yourself better, and discover how to communicate effectively with your team through the True Colores Personality Test and accompanying deep dive.
Lindsay Coward
Instructor
CATEGORY: Effective Communication
CREDIT HOURS: 1
LEADERSHIP LEVEL: Foundation
COACHING AND FEEDBACK
Coaching Conversations That Drive Performance
Feedback is one of the most powerful tools a leader has, yet it remains one of the most inconsistently and ineffectively used. Gallup research reveals that only one in five employees receives meaningful feedback weekly, even though regular, constructive conversations are among the strongest drivers of engagement and performance. Powered by Everything DiSC® Worksmart on CatalystTM, participants uncover their natural "feedback superpower," identify the elements they need to strengthen, and learn to adapt their approach to different people and situations.
E.G. Sebastian
Instructor
CATEGORY: Coaching and Feedback
CREDIT HOURS: 1
LEADERSHIP LEVEL: Foundation
PUBLIC SPEAKING
Confident Executive Presence: Communicate with Clarity, Confidence, and Impact
Every time a leader seps in front of a room, the audience is deciding two things: Is this message worth hearing? And, does this person inspire confidence? Executive presence is not a title, a personality trait, or the absence of nervousness. It is the ability to communicate with clarity, project confidence, establish credibility, and move people to action. In this practical workshop, participants develop the stage presence and speaking skills required to command attention without overpowering the room.
E.G. Sebastian
Instructor
CATEGORY: Public Speaking
CREDIT HOURS: 1
LEADERSHIP LEVEL: Foundation